Shipping Policy

 Gills & Water Shipping Policy

  At **Gills & Water**, we are committed to delivering the highest standard of health, beauty, and wellness essentials to your doorstep with absolute transparency.

Complimentary Storewide Shipping

We are proud to offer **100% Free Standard Shipping** on all orders shipped within the continental United States. There are no minimum order thresholds and no hidden handling fees at checkout.

  Processing & Transit Times

 To ensure your filtration systems contain the freshest, highest-output media possible, your hardware is synced and fulfilled directly from our partner US manufacturing facilities. * **Order Processing & Handling:** 1 to 2 business days. * **Standard Delivery Transit:** 3 to 7 business days via reliable domestic carriers (UPS, FedEx, or USPS).

  Multiple Package Deliveries

 To bring you a fully curated luxury home spa catalog, we partner with specialized American engineering and wellness brands. If your order contains multiple different items (such as a 2-in-1 Combo Shower Head alongside a premium bath accessory), **your items may ship from separate facilities and arrive in multiple packages.** You will receive a dedicated tracking link via email for every individual package the exact moment it leaves the warehouse, allowing you to follow your pure-stream essentials every step of the way. If you have any questions regarding a pending shipment, our local team is always here to assist. Please reach out to us at support@gillsandwater.com.